PCM™ & PLM™ - Contact and Lead Management (Step 3)

The PCM™ module - Protagon Contact Manager was born from the need to converge and centralize contacts, classifying them into levels and separating customers per groups. Contacts are separated by those that actually already made purchases with the company and the contacts that are potential customers, suppliers, other service providers or friends and family.

The PLM™ module - Pipeline Leads Management is now a system to handle all contacts, qualifying, filtering them through stages of the pipeline. It works as follows, the primary user of PLM or the secondary client, both can fill the PLM with contacts (Prospects). The system is a funnel that caters to all type of contact to be qualified. After the first basic registration, the contact is refined (qualified). This process will occur several times and at different levels until the contact, becomes a lead, than becomes a customer.

* Your initial contract can be 3 or 6 months, then the service can be month to month.